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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Will Haderlie

August 6, 2026

5  out of  5
rating by Will Haderlie
"he was great"
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Cynthia Carrier

August 5, 2026

5  out of  5
rating by Cynthia Carrier
"Yes I would recommend State Farm to my friends and family."
We responded:
"Thank you Cynthia!! Have a fantastic day"
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Angelito Que

July 29, 2026

5  out of  5
rating by Angelito Que
"I’m absolutely impressed and very satisfied the way Monica handle my insurance! Thank you very much!"
We responded:
"Thank you for your review of our office. I'm glad Monica was able to help you right away with your insurance! Mahalo"
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Linda Wankow

July 23, 2026

5  out of  5
rating by Linda Wankow
"I received outstanding customer service over the phone with Shayne. I did not visit the location."
We responded:
"Aloha, and thank you for the great review! We truly appreciate you sharing that you received outstanding customer service from Shayne over the phone. Even though you didn’t visit our location, we’re glad we could help. Mahalo, and we look forward to supporting you again anytime!

— Sean Huh State Farm"
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R T

July 23, 2026

5  out of  5
rating by R T
"Susan is amazing and has helped me to save a lot of money transferring over to State Farm!"
We responded:
"Thank you for the wonderful review. We’re so glad to hear that you found the help you received helpful—and that you were able to save a lot of money after transferring to State Farm. We truly appreciate your trust in Sean Huh State Farm. Mahalo!"
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Cris Young

July 20, 2026

5  out of  5
rating by Cris Young
"Very efficient with information and response."
We responded:
"Aloha Cris and thank you for taking time to review our office. I'm happy we were able to provide you with all the insurance information you need. Mahalo again!"
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Jane Uejo

July 19, 2026

5  out of  5
rating by Jane Uejo
"My agent Monica was patient and made everything understandable for a senior :)). She gave the deals and discounts that I qualified for!! She was not rushed and so accommodating and answered all my questions!! I would highly recommend her to all :)))
Thank you 🙏 Monica"
We responded:
"Aloha Jane,

Mahalo nui loa for your kind review! We’re so happy to hear you had a great experience with Monica—especially that she was patient, made everything understandable, and helped you find the deals and discounts you qualified for. We truly appreciate your recommendation.

— Sean Huh State Farm"
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Hana Huynh

July 17, 2026

5  out of  5
rating by Hana Huynh
"Sean and Shayne are really nice. My dad had a new car. I try to find the good insurance company for him. They help me to do the paperwork. Shayne droped off the policy to the barber shop where I was working. When I want to change the policy they still happy to help me . I appreciated it."
We responded:
"Thank you Hanna!! SO nice for you to leave a nice feedback for us! Call us anytime if you need help! Have a nice day!"
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Jade Boots

July 16, 2026

1  out of  5
rating by Jade Boots
"Monica helped me with signing up and the whole process was great at first! She’s so nice and helpful and made the whole process easy. But that was just before I paid for my policies. I thought I would be saving money and also a big name company gave me assurance in case of a disaster. But the truth is that discount she quoted me for, was not valid as soon as I made my first payment. There were suddenly additional amounts they billed me for shortly after payment was completed stating that I didn’t qualify for certain discounts anymore. Also you don’t always qualify for the future discount, I don’t really know why, only some of the time. Then every 6 months they increased the amount due for everything even though I never needed to make a claim. Remember insurance is like purchasing thin air until you actually get into an accident. So why does policy price increase so much in just 6 months when there has been no insurance claims?? I have been with them for 3 years now and you should expect that the entry cost to be just a hook. They will also force you to get umbrella insurance if you get home and auto insurance. It’s another $200 for nothing. I recently was about to cancel my auto insurance for 2 cars but kept it at the last minute because the agent told me on the phone what the final price would be so I paid it on the app. And just like old times I suddenly got another bill right after I paid in full. yeah, you guessed it, I no longer qualified for the discount two days after I paid what the agent told me over the phone and exactly the amount listed on the app. Also, Monica doesn’t answer phones anymore. Theres 2 other people who both speak super soft on the phone. Every single time I can barely hear them so listen good before you buy! What they say on the phone is different than the app and the emails. I highly suggest-don’t buy with this agent! Sorry to say I deeply regretted that I did."
We responded:
"Hi Jade! 😊 Thank you so much for the wonderful review. We’re glad Monica helped you through the whole process and made everything easy.

We truly appreciate your support—if you ever need anything, we’re here for you!"
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David Do

July 15, 2026

5  out of  5
rating by David Do
"The best insurance agents are the ones who answers their phones and are responsive when buying a new car. This is why I love being a client of Sean and his office."
We responded:
"Aloha David,

Mahalo nui loa for your 5-star review! We’re so glad to hear you appreciate how responsive our team is—especially when you’re purchasing a new car. We truly value your trust in Sean Huh State Farm.

— Sean Huh State Farm"
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Dan

July 14, 2026

5  out of  5
rating by Dan
"I've been with this Sean's State Farm agency for my car insurance and have been very happy with the service. Whenever I've had questions about my coverage, someone has always taken the time to walk me through everything in a way that was easy to understand. I never felt pressured into buying extras I didn't need.
What I appreciate most is how responsive they are. If I call or send an email, I usually get an answer quickly. It's nice having a local team that actually knows who you are and is willing to help when you need it. I would definitely recommend this agency to friends and family."
We responded:
"Aloha Dan,

Mahalo nui loa for your thoughtful 5-star review! We’re so happy to hear you’ve been very pleased with our service and that when you had questions, our team took the time to explain everything clearly and without pressure. We truly appreciate your kind words about being responsive and supportive—especially having a local team that knows you.

We look forward to continuing to help you anytime!
— Sean Huh State Farm"
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Jon Kaita

July 14, 2026

5  out of  5
rating by Jon Kaita
"Called their office and spoke to Monica. Right from the start she was professional, cheerful and willing to help. The interaction was quick and efficient and way more affordable than I was expecting. Overall, I felt Monica appreciated my business and recommended a service that was tailored to my exact needs. Give them a call, and be sure to ask for Monica. You'll be glad you did! 100 ⭐s!!!"
We responded:
"Aloha Jon,

Mahalo for your awesome 5-star review! We’re so happy to hear you had a great experience with Monica—professional, cheerful, and quick to help. We truly appreciate you recognizing that she helped you find coverage that fits your exact needs, and that it was more affordable than you expected.

Thank you for recommending Sean Huh State Farm—we’re grateful for your trust!
— Sean Huh State Farm"
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Sheila Pang

July 10, 2026

5  out of  5
rating by Sheila Pang
"I’m among those who value protecting my assets yet balk at the ever-increasing cost of insurance. My agent contact at State Farm, Susan Tojio, worked with me to make the premium for my homeowners insurance more manageable. She thoroughly and patiently explained the options and equated any changes to real life, practical situations."
We responded:
"Hi Sheila! 😊 Thank you so much for the thoughtful review. We’re really glad Susan was able to work with you to make your homeowners insurance premium more manageable.

It means a lot that you appreciated how thoroughly and patiently she explained your options and connected the changes to real-life, practical situations. We truly appreciate you—and we’re here for you anytime you need help with your insurance. 🌺"
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Savannah Plumas

July 6, 2026

5  out of  5
rating by Savannah Plumas
"Sean was incredibly helpful throughout the entire process of getting my auto insurance switched into my name before my move to Hawaii. He explained everything clearly, answered all of my questions, and made the process quick and stress-free. Excellent customer service—I highly recommend working with Sean!"
We responded:
"Hi Savannah! 😊 Thank you so much for the wonderful 5-star review. We’re really glad to hear Sean was incredibly helpful and made switching your auto insurance quick and stress-free before your move to Hawaii.

We truly appreciate your recommendation and are grateful you chose us. Safe travels, and welcome to Hawaii! 🌺"
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Terrence Ito

July 1, 2026

5  out of  5
rating by Terrence Ito
"Quick and friendly service. Always looking out for me and my best interest. Highly recommended."
We responded:
"Mahalo Terrence! Thank you for leaving a positive review for us."
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ariana schubert

June 29, 2026

5  out of  5
rating by ariana schubert
"Monica was a pleasure to work with. Super-efficient, friendly and knowledgeable. She was quick to respond and took her time to make sure that we had what we needed! I would absolutely recommend this office to anyone in the area looking for a family insurance agency that will take their time and work for you, the insured!"
We responded:
"Hi Ariana! 😊 Thank you so much for the fantastic review. We’re thrilled to hear Monica was a pleasure to work with—super-efficient, friendly, knowledgeable, and responsive.

We truly appreciate your recommendation and the kind words about our team taking the time to make sure you have what you need. If you ever need anything in the future, we’re here for you!"
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Andy Kolasa

June 29, 2026

5  out of  5
rating by Andy Kolasa
"Sean and his team helped us as a customer was moving between Hawaii and California. They were professional, prompt and very polite. if you are looking for insurance in the great state of Hawaii, call Sean and his team!"
We responded:
"Hi Andy! 😊 Thank you for your kind review. We’re so glad to hear Sean and the team were professional, prompt, and polite while helping you with your move between Hawaii and California.

We truly appreciate the recommendation—if you ever need anything again, we’re here for you! 🌺🤙
"
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Krzystof T

June 26, 2026

5  out of  5
rating by Krzystof T
"Monica is the best lady, truthful, insightful, and humorous."
We responded:
"Hi Krzystof! 😊 Thank you so much for the wonderful review. We’re thrilled to hear Monica stood out as truthful, insightful, and even humorous—and we really appreciate you taking the time to share that.

If you ever need anything in the future, we’re here for you!"
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Po Aka

June 22, 2026

5  out of  5
rating by Po Aka
"Friendly and helpful. Very clear communication and made sure I understood everything. Assisted me with getting the right plan for my needs."
We responded:
"Hi Po! 😊 Thank you for the fantastic review. We’re so glad to hear you found our pricing great and that our team was friendly and helpful.

It means a lot that you appreciated the clear communication and that we were able to help you choose the right vehicle insurance plan for your needs. If you ever need anything, we’re here for you!"
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楼外青楼

June 12, 2026

1  out of  5
rating by 楼外青楼
"I had a very disappointing experience with this insurance agency.

A VIN number was entered incorrectly on a customer’s insurance policy, which created unnecessary complications during the vehicle purchase process. Instead of taking responsibility and working toward a solution, the agent repeatedly tried to shift the blame to the dealership and the customer.

Mistakes can happen in any business, but professionalism is measured by how those mistakes are handled. I would have appreciated honesty, accountability, and a willingness to correct the issue. Unfortunately, that was not my experience.

If you choose to work with this agency, I recommend carefully reviewing all policy information to make sure everything is entered correctly."
We responded:
"Hi there—thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration this situation caused during your vehicle purchase, especially with the VIN being entered incorrectly and the communication you received afterward.

We understand how important accuracy and accountability are when it comes to policy details, and we appreciate you pointing out where we fell short. Your feedback is being reviewed so we can improve how we handle errors and support customers through corrections.

If you’re open to it, please reach out so we can look into what happened on your specific policy and ensure everything is corrected properly. We’d like the chance to make this right.
"
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mike7777

May 21, 2026

5  out of  5
rating by mike7777
"Good price !! And Monica Hu was very Helpful."
We responded:
"Hi Mike! 😊 Thank you for the great review. We’re glad to hear you found the price to be great and that Monica Hu was very helpful. We truly appreciate your support—if you ever need anything, we’re here for you!"
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Yumi Asato

May 9, 2026

5  out of  5
rating by Yumi Asato
"I recently moved back from the mainland into a multi-generational home set up. The team at state farm made it so easy to obtain home and car insurance for my mom and I. The rates quoted were the most affordable without compromising on coverage. I would highly recommend this Start Farm office to anyone looking for an honest and affordable option for insurance along with professional and knowledgeable staff. They are very nice as well!"
We responded:
"Hi Yumi! 😊 Thank you so much for the wonderful review. We’re thrilled to hear the team made it easy to get home and car insurance for you and your mom after your move back to Hawaii.

We’re especially glad you felt the rates were the most affordable without sacrificing coverage—and that you found our staff honest, professional, knowledgeable, and very nice. We truly appreciate your recommendation! 🌺"
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Beldon Lee

May 5, 2026

5  out of  5
rating by Beldon Lee
"I switched from liberty mutual and got more coverage for half the cost. Monica was super helpful and quick! Chat GPT recommended State Farm as number 1, and so far so good!"
We responded:
"Hi Beldon! 😊 Thank you for the great review. We’re glad to hear you switched from Liberty Mutual and got more coverage for half the cost—that’s awesome.

We’re also happy Monica was super helpful and quick. We really appreciate you sharing your experience, and if you ever need anything, we’re here for you!"
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Lee Gordon

April 14, 2026

5  out of  5
rating by Lee Gordon
"Really impressed with how fast Sean responded. His office is knowledgeable, professional and concerned about the welfare of my business. Not only did they provide for my insurance needs but at a price less than I expected."
We responded:
"Aloha Lee! Thank you for your feedback. I really appreciate it!"
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Ernel L Roque

March 3, 2026

5  out of  5
rating by Ernel L Roque
"Fast Efficient Service. I got a quote within the hour and fully executed documents within two hours. Happy of what i was paying!!!"
We responded:
"Hi Ernel! 😊 Thank you for the great review. We’re glad you had a fast, efficient experience—getting your quote within the hour and documents fully executed within two hours.

We also appreciate you being happy with what you’re paying. If you ever need anything, we’re here for you!"